Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Warranty

  • Each ticket that you submit to our client help staff will be replied to in less than 1 hour. The standard requests are going to be answered right away. Nevertheless, if the service request you have posted calls for the aid of a trained technician, we will forward the ticket to him and will notify you about the delay.

  • Top quality support service

  • Qualified Tech Help Service

  • Our client assistance Dept is going to be on shift for you 24x7 to to attend to all service request tickets that you send. We offer technical help and support for the programs that are pre–configured on your machine. These include our in–house produced Online Control Panel, the selected Operating System as well as the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Online Control Panel that is offered for free with your VPS offers you an inbuilt collection of articles. You will see an array of illustrative how to posts and a selection of step–by–step video classes that display all the common site control duties. You can view them by simply clicking the Help or Video buttons in the upper right corner of each Control Panel section.