1 hour ticket response
Fast assistance is our principal task and that is the reason why we’ve got a team of trained client support engineers who will be happy to provide a swift solution to any question that you might have. Simply send your tech support ticket from your Online Control Panel and we’ll reply within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A First–Class Help Desk Service
Each member of our support staff has many years of experience in the Linux cloud website hosting world and most of them have been with us for at least 5 years. They are all eager to respond to all your questions in the most efficient manner possible.
An Easy–to–Navigate Help Center
Built into the Online Control Panel is an intuitive Help Center section, which offers different sources of information. You can browse through a frequently updated knowledgebase offering web hosting account management articles and website administration articles, watch the educational video tutorials or have a gaze at our F.A.Q. database.
