Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into your Online Control Panel. It features a comprehensive repository with regularly asked questions and exhaustive educational articles prepared by our seasoned help desk support staff.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to see how an action is executed or how a problem is resolved, rather than just reading about it, check out our collection of educational video tutorials. They address various different issues and will help you swiftly find your way around our Online Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 support service with a 1–hour ticket response time guarantee. Our team of accomplished tech support engineers will be online for you to attend to all the questions that you might possibly have. During off–peak periods, a reply will be supplied within just twenty minutes.