Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is qualified to swiftly attend to all our Linux cloud website hosting clients’ queries and help questions. Through our ticketing system, it will be possible to supply your request and a support crew member will most likely go back to to you in less than maximum one hour. In fact, practice has proved that the typical reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a team of experienced technicians who definitely are ready to react to your query quickly. You’ll be able to get hold of the technical support staff by opening a help and support ticket from your Online Control Panel or by sending us an email. On working days, you may also contact us on the phone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while performing tasks within the Control Panel, you could always select the Help control key and find your query in the selection of articles or blog posts that will came up. We have as well turned lots of the articles and reviews into video clips. The catalogue of instructional videos will come up if you pick the Videos option available in each section.