When your web hosting supplier supplies live chat support, you are able to talk to a representative in real-time and find out useful info or get an issue resolved in a very timely manner. The main advantage of using chat as an alternative to calling to consult with a live person is that you'll need only a computer with access to the web, so that you won't pay any rates in the event that you are in a different state or country. In addition, it is easier to copy and paste info for instance domains, usernames or error messages i.e. details that are sometimes difficult to share with the other party on the phone. The live chat is also a much faster way to contact your hosting provider's support crew compared to using a ticketing system. What's more, when some trouble requires some more time to be dealt with, you can do something different while you wait for guidance on the live chat, therefore you won't lose time - something that is not possible if you're on the telephone.

Live Chat Support in Cloud Website Hosting

As we consider the fact that a number of issues can be resolved when you speak to a live person, we provide a live chat service for all of our potential and active clients. Our chat is accessible every day and our customer care agents will assist you with a number of questions and issues. In case you are not our client yet, you are able to learn more about our cloud website hosting packages and the website hosting platform in general so that you can be certain that your websites will operate efficiently on our servers. If you already have an account and you have some questions or you encounter any kind of issues with some of our services, you'll be able to get in touch with us through the live chat and we can provide the needed details or help you troubleshoot the issue. You'll have to open a trouble ticket for specific troubles that require longer time or the help of a system administrator, but for the majority of basic issues you will receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is accessible every day, even on weekends and holidays. It is one of the best ways to learn more information about our Linux semi-dedicated hosting in case you do not have an account yet or to get some problem resolved if you're a customer and our customer care agents will help you right away no matter what time of the day you join our chat. In case you're hestitating which package is better for your websites, in case you need advice whether you should acquire a particular upgrade and how to obtain it or if you experience difficulties setting up an email account on your computer system, you're able to contact us and we will give you the necessary details in a timely manner. The live chat is online even after our telephone lines go off for the day, therefore when you have an account with us, you can rest assured that you'll always enjoy instant assistance with any kind of question or issue that shows up.